FAQ

Everything You Need To Know

Questions

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Products
Yes. Every piece is verified for authenticity through a multi-point inspection process before listing. We check serial numbers, materials, hardware, and brand-specific markers. If we can't verify it, we don't sell it.
All items are pre-owned and graded before listing. We use a clear grading system: Grade A (excellent, minimal wear), Grade B (very good, light wear), and Grade C (good, moderate wear). Every listing includes detailed photos and condition notes.
We source directly from exclusive auction markets and buy in volume, which gives us access to pieces at significantly below retail value. The low prices reflect our sourcing power, not a lack of authenticity. Every item is real.
Our inventory changes with every drop but typically includes Louis Vuitton, Gucci, Prada, Dior, Chanel, Celine, Burberry and other leading designer brands. Follow us on Instagram for previews of upcoming drops.
Orders & Shipping
Orders are dispatched within 1 to 2 business days and typically arrive within 2 to 3 business days via tracked and insured courier within the UK.
Currently we only ship within the UK. International shipping may be offered in the future. Follow us on Instagram for updates.
Due to the nature of pre-owned luxury goods, all sales are final. However, if an item arrives significantly different from its listing description, contact us within 48 hours with photos and we will resolve it.
Drops
Drops happen regularly. The best way to be notified first is to join our mailing list or follow us on Instagram. Most drops sell out within hours so early access matters.
Each drop typically features 20 to 50 pieces. Every item is one of one. Once sold, it's gone and won't be restocked.
We can't guarantee specific items but we do take requests. DM us on Instagram with what you're looking for and if we come across it in our sourcing, we'll let you know first.

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